“Attitude is a skill that can be learned and taught.”

According to Walter Isaacson in Elon Musk, Musk focused on attitude when making hiring and firing decisions. He said something to the effect that skills can be learnt but attitude is innate. Seth Godin is paraphrased above saying the opposite. What do you think?

This came up because on the Illinois River while boating with Gene and Carole, I commented on how many young people in service jobs had such cheerful and helpful attitudes. The Bonsai above is another collection from the Huntington Gardens.