We took Rebecca to Roy’s in Philadelphia for dinner on Monday night. We made the reservation through the concierge at our hotel, 1715 Rittenhouse Square. Two very cool things happened.
First they printed a menu with our names on it.

And second they gave us a free dessert and said it was compliments of the hotel concierge. We talked to the manager at Roy’s and he explained that they do this for every party sent by a hotel concierge to promote hotels sending customers. The free dessert is to get the customer to go back and tell the concierge thank you and say how nice the meal was. It creates a virtuous circle and it works.

Very creative!